客户支持

您可以在正常营业时间内与我们的销售团队进行在线交谈，索取报价。如果您是Tradeasia的新客户或不确定谁是您的客户代表，您可以使用我们的在线咨询表提交您的请求。如果您已经拥有MyTradeasia账户，您还可以直接通过门户网站提交 "获取帮助 "请求，进行新产品咨询。

If you haven’t purchased from Tradeasia before, simply call us at (+62) 815-1966-4683 or email cs@tradeasia.com to start the account setup process. We’ll need basic details such as your physical and mailing addresses, as well as primary contact information to be filled on the KYC Form. Depending on your needs, our Sales Team may ask for additional information to complete the registration.

You can email your tax documentation directly to the Tradeasia Tax Team at cs@tradeasia.com. If you know your Tradeasia account ID, please include it in the message to help us process your documents efficiently.

All credit and customer setup forms are available via our customer service team. Please contact us at (+62) 815-1966-4683 or email cs@tradeasia.com.

To review our official Terms and Conditions, please refer to the documents provided for your respective region:

Terms & Conditions

Please follow the steps below to be set up as a Tradeasia customer:

1. Contact a Tradeasia Sales Representative to discuss the product(s) you're interested in

2. Complete the Tradeasia KYC Form that you will receive from your Tradeasia Sales Representative

3. Please send Tradeasia any documents which requested to be reviewed by Tradeasia

4. Once your account has been registered, you will receive a confirmation email